The AI-powered platform for auto repair businesses
Every missed call and broken workflow costs your network revenue.
GIA handles customer conversations, bookings and follow-ups, while the GaragePlug Platform connects and manages every workshop workflow, from the first enquiry to the final invoice.
GaragePlug Platform
Dashboard
Appointments
Job Cards
Customers
Vehicles
Estimates
Inventory
Invoicing
Reports
Appointments
‹Today› Sat, 11 May
Bay 1
Bay 2
Bay 3
8 AM
9 AM
BMW 3 Series Service9:00 AM
10 AM
11 AM
12 PM
1 PM
GIA AI
Speaking...
Customer
Hi, I'd like to book a service for my BMW this Saturday.
GIA
Sure! I have 9:00 AM available. Shall I go ahead and book it?
Appointment ConfirmedSat, 11 May · 9:00 AM
Today's Performance
Enquiries
0
18%
Bookings
0
22%
Follow-up Rate
0
15%
Revenue
0
16%
Never miss a revenue opportunity
GIA handles calls and messages 24/7, captures every enquiry and books more appointments.
Work every follow-up automatically
From missed calls and pending estimates to service reminders and declined jobs, GIA keeps every opportunity moving.
See performance across the network
Track customer demand, booking conversion, follow-up leakage and revenue performance by location, franchisee and campaign.
Trusted by growing auto repair businesses and networks
Powering enterprise automotive service networks worldwide
Two products · one connected service journeyGIA runs the front desk.
GIA runs the front desk.
GaragePlug runs the workshop.
Switch between the two products — or scroll — to see how customer demand becomes appointments, workshop activity and measurable revenue.
Plugs into the systems you already run, DMS and SMS agnostic
Impact
Every capability maps to a KPI that moves the P&L
Each product line is accountable to the numbers that matter, on the shop floor and on the balance sheet.
AI Products
Operational Products
KPIs moved by AI Products
Appointment conversion
0%
Voice AI
Retention outreach speed
0×
Follow up AI
Revenue leakage recovered
0%
Operations Intelligence
KPIs moved by Operational Products
Bay utilisation
0%
Appointment and Bay AI
Manager performance
0×
Digital Job Card and PDI
Digital journey touchpoints
0
CX Touchpoints
Values represent pilot and deployment examples. Outcomes vary by network size, region and operating model.
Proof
What global service leaders say
Digital transformation takes a visionary mindset. Hear it from the leaders who did it.
Valvoline Express Care
“The GaragePlug team has given us a lot to think about. In each meeting they bring their thought leadership. During implementation, they keep us on task and push things to move forward faster.”
Terrence BubbDirector, Valvoline Express Care
Watch 
Topaz
“When we asked GaragePlug about the tweaks that we wanted them to do on the system, they were very very forthcoming and that made a massive difference.”
Nabil NaamoManaging Director at Topaz
Watch 
JCS Bosch
“GaragePlug is at the core of the customer centric digital experience we envisioned. Your team has done a wonderful job making it a reality.”
Atif AliDirector at JCS Bosch
Watch 
Aramco / TotalEnergies
“The team at GaragePlug has been excellent throughout the implementation and integration with our existing systems. It truly has come out as what we envisioned.”
Hussein HabboubMIS Director
Watch Valvoline Express Care
“The GaragePlug team has given us a lot to think about. In each meeting they bring their thought leadership. During implementation, they keep us on task and push things to move forward faster.”
Terrence BubbDirector, Valvoline Express Care
Watch Topaz
“When we asked GaragePlug about the tweaks that we wanted them to do on the system, they were very very forthcoming and that made a massive difference.”
Nabil NaamoManaging Director at Topaz
Watch JCS Bosch
“GaragePlug is at the core of the customer centric digital experience we envisioned. Your team has done a wonderful job making it a reality.”
Atif AliDirector at JCS Bosch
Watch Aramco / TotalEnergies
“The team at GaragePlug has been excellent throughout the implementation and integration with our existing systems. It truly has come out as what we envisioned.”
Hussein HabboubMIS Director
Watch Valvoline Express Care
“The GaragePlug team has given us a lot to think about. In each meeting they bring their thought leadership. During implementation, they keep us on task and push things to move forward faster.”
Terrence BubbDirector, Valvoline Express Care
Watch Topaz
“When we asked GaragePlug about the tweaks that we wanted them to do on the system, they were very very forthcoming and that made a massive difference.”
Nabil NaamoManaging Director at Topaz
Watch JCS Bosch
“GaragePlug is at the core of the customer centric digital experience we envisioned. Your team has done a wonderful job making it a reality.”
Atif AliDirector at JCS Bosch
Watch Aramco / TotalEnergies
“The team at GaragePlug has been excellent throughout the implementation and integration with our existing systems. It truly has come out as what we envisioned.”
Hussein HabboubMIS Director
Watch Valvoline Express Care
“The GaragePlug team has given us a lot to think about. In each meeting they bring their thought leadership. During implementation, they keep us on task and push things to move forward faster.”
Terrence BubbDirector, Valvoline Express Care
Watch Topaz
“When we asked GaragePlug about the tweaks that we wanted them to do on the system, they were very very forthcoming and that made a massive difference.”
Nabil NaamoManaging Director at Topaz
Watch JCS Bosch
“GaragePlug is at the core of the customer centric digital experience we envisioned. Your team has done a wonderful job making it a reality.”
Atif AliDirector at JCS Bosch
Watch Aramco / TotalEnergies
“The team at GaragePlug has been excellent throughout the implementation and integration with our existing systems. It truly has come out as what we envisioned.”
Hussein HabboubMIS Director
Watch Valvoline Express Care
“The GaragePlug team has given us a lot to think about. In each meeting they bring their thought leadership. During implementation, they keep us on task and push things to move forward faster.”
Terrence BubbDirector, Valvoline Express Care
Watch Topaz
“When we asked GaragePlug about the tweaks that we wanted them to do on the system, they were very very forthcoming and that made a massive difference.”
Nabil NaamoManaging Director at Topaz
Watch JCS Bosch
“GaragePlug is at the core of the customer centric digital experience we envisioned. Your team has done a wonderful job making it a reality.”
Atif AliDirector at JCS Bosch
Watch Aramco / TotalEnergies
“The team at GaragePlug has been excellent throughout the implementation and integration with our existing systems. It truly has come out as what we envisioned.”
Hussein HabboubMIS Director
Watch Valvoline Express Care
“The GaragePlug team has given us a lot to think about. In each meeting they bring their thought leadership. During implementation, they keep us on task and push things to move forward faster.”
Terrence BubbDirector, Valvoline Express Care
Watch Topaz
“When we asked GaragePlug about the tweaks that we wanted them to do on the system, they were very very forthcoming and that made a massive difference.”
Nabil NaamoManaging Director at Topaz
Watch JCS Bosch
“GaragePlug is at the core of the customer centric digital experience we envisioned. Your team has done a wonderful job making it a reality.”
Atif AliDirector at JCS Bosch
Watch Aramco / TotalEnergies
“The team at GaragePlug has been excellent throughout the implementation and integration with our existing systems. It truly has come out as what we envisioned.”
Hussein HabboubMIS Director
Watch Valvoline Express Care
“The GaragePlug team has given us a lot to think about. In each meeting they bring their thought leadership. During implementation, they keep us on task and push things to move forward faster.”
Terrence BubbDirector, Valvoline Express Care
Watch Topaz
“When we asked GaragePlug about the tweaks that we wanted them to do on the system, they were very very forthcoming and that made a massive difference.”
Nabil NaamoManaging Director at Topaz
Watch JCS Bosch
“GaragePlug is at the core of the customer centric digital experience we envisioned. Your team has done a wonderful job making it a reality.”
Atif AliDirector at JCS Bosch
Watch Aramco / TotalEnergies
“The team at GaragePlug has been excellent throughout the implementation and integration with our existing systems. It truly has come out as what we envisioned.”
Hussein HabboubMIS Director
Watch Valvoline Express Care
“The GaragePlug team has given us a lot to think about. In each meeting they bring their thought leadership. During implementation, they keep us on task and push things to move forward faster.”
Terrence BubbDirector, Valvoline Express Care
Watch Topaz
“When we asked GaragePlug about the tweaks that we wanted them to do on the system, they were very very forthcoming and that made a massive difference.”
Nabil NaamoManaging Director at Topaz
Watch JCS Bosch
“GaragePlug is at the core of the customer centric digital experience we envisioned. Your team has done a wonderful job making it a reality.”
Atif AliDirector at JCS Bosch
Watch Aramco / TotalEnergies
“The team at GaragePlug has been excellent throughout the implementation and integration with our existing systems. It truly has come out as what we envisioned.”
Hussein HabboubMIS Director
Watch Why GaragePlug
Not four modules. One networked intelligence.
30+ years of automotive expertise, a proven implementation process, and a platform that gets smarter with every store.
Enterprise ready, easy to use
Built for ground level technicians and regional VPs alike, deploys across hundreds of outlets.
Built by automotive experts
A digital transformation team with 30+ years in service and a signature 7 step process.
Outstanding support and training
Change management and hands on enablement so adoption sticks across the network.
DMS and SMS agnostic
The AI layer plugs into the systems you already run, no rip and replace required.
The North Star
Every single customer interaction improves store performance.
Book one quick call and we'll run a free pre discovery of your network, and show you exactly where the revenue is leaking.